/* =========================================================
   eDenúncia — tema azul Ford + branco
   ========================================================= */
:root {
    --azul: #00095B;          /* Ford Blue */
    --azul-medio: #003478;
    --azul-claro: #066FEF;
    --azul-fundo: #EAF1FD;
    --fundo: #F4F6FA;
    --branco: #FFFFFF;
    --borda: #D8DEE8;
    --texto: #1C2333;
    --muted: #5D6878;
    --vermelho: #C62828;
    --verde: #1E7B34;
    --amarelo: #9A6100;
    --raio: 10px;
    --sombra: 0 1px 2px rgba(0, 9, 91, .06), 0 4px 16px rgba(0, 9, 91, .06);
    --fonte: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body {
    font-family: var(--fonte);
    color: var(--texto);
    background: var(--fundo);
    line-height: 1.55;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}
a { color: var(--azul-claro); }
h1, h2, h3 { color: var(--azul); line-height: 1.25; margin: 0 0 .6em; }
h1 { font-size: 1.7rem; }
h2 { font-size: 1.25rem; }
h3 { font-size: 1.05rem; }
code { font-family: ui-monospace, "Cascadia Mono", Consolas, monospace; }

.container { width: 100%; max-width: 1100px; margin: 0 auto; padding: 0 16px; }
.area-publica .container { max-width: 900px; }
.conteudo { flex: 1; padding-top: 28px; padding-bottom: 40px; }
.muted { color: var(--muted); }

/* ---------- Topo ---------- */
.topo { background: var(--azul); color: var(--branco); border-bottom: 4px solid var(--azul-claro); }
.topo-conteudo { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; min-height: 68px; padding-top: 10px; padding-bottom: 10px; }
.marca { display: flex; align-items: center; gap: 12px; color: var(--branco); text-decoration: none; }
.marca-icone { display: grid; place-items: center; width: 40px; height: 40px; border-radius: 50%; background: rgba(255,255,255,.12); border: 2px solid rgba(255,255,255,.6); }
/* Fundo branco atrás da logo: funciona com logos coloridas ou escuras sobre o topo azul */
.marca-logo-fundo { display: inline-flex; align-items: center; background: var(--branco); border-radius: 8px; padding: 5px 10px; }
.marca-logo { height: 36px; width: auto; max-width: 180px; object-fit: contain; display: block; }
.marca-texto { display: flex; flex-direction: column; line-height: 1.2; }
.marca-texto strong { font-size: 1.1rem; letter-spacing: .2px; }
.marca-texto small { opacity: .8; font-size: .8rem; }
.menu-admin { display: flex; flex-wrap: wrap; gap: 4px; }
.menu-admin a { color: rgba(255,255,255,.88); text-decoration: none; padding: 7px 12px; border-radius: 6px; font-size: .93rem; }
.menu-admin a:hover { background: rgba(255,255,255,.1); color: #fff; }
.menu-admin a.ativo { background: var(--branco); color: var(--azul); font-weight: 600; }
.menu-admin a.sair { border: 1px solid rgba(255,255,255,.35); }

/* ---------- Rodapé ---------- */
.rodape { background: var(--branco); border-top: 1px solid var(--borda); color: var(--muted); font-size: .85rem; }
.rodape-conteudo { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; padding-top: 16px; padding-bottom: 16px; }
.link-discreto { color: var(--muted); text-decoration: none; }
.link-discreto:hover { text-decoration: underline; }

/* ---------- Cards ---------- */
.card { background: var(--branco); border: 1px solid var(--borda); border-radius: var(--raio); box-shadow: var(--sombra); padding: 24px; margin-bottom: 20px; }
.formulario-estreito { max-width: 520px; margin-left: auto; margin-right: auto; }

/* ---------- Página inicial ---------- */
.hero { text-align: center; padding: 18px 0 8px; }
.hero h1 { font-size: 2.1rem; }
.hero-sub { max-width: 660px; margin: 0 auto 28px; color: var(--muted); font-size: 1.05rem; }
.acoes-grandes { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.cartao-acao { display: flex; flex-direction: column; align-items: center; gap: 8px; text-align: center; text-decoration: none; background: var(--azul); color: var(--branco); padding: 30px 22px; border-radius: 14px; box-shadow: var(--sombra); transition: transform .12s ease, background .12s ease; }
.cartao-acao:hover { transform: translateY(-2px); background: var(--azul-medio); }
.cartao-acao strong { font-size: 1.3rem; }
.cartao-acao span:last-child { opacity: .85; font-size: .95rem; }
.cartao-acao-secundario { background: var(--branco); color: var(--azul); border: 2px solid var(--azul); }
.cartao-acao-secundario:hover { background: var(--azul-fundo); }
.cartao-icone { display: grid; place-items: center; width: 62px; height: 62px; border-radius: 50%; background: rgba(255,255,255,.14); }
.cartao-acao-secundario .cartao-icone { background: var(--azul-fundo); }
.garantias { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; margin: 28px 0 20px; }
.garantia { background: var(--branco); border: 1px solid var(--borda); border-top: 4px solid var(--azul-claro); border-radius: var(--raio); padding: 16px 18px; }
.garantia p { margin: 0; color: var(--muted); font-size: .93rem; }
.dicas ul { margin: 0; padding-left: 20px; }
.dicas li { margin-bottom: 6px; }

/* ---------- Formulários ---------- */
.campo { margin-bottom: 18px; }
.campo label { display: block; font-weight: 600; margin-bottom: 6px; color: var(--azul); }
.obrigatorio { color: var(--vermelho); }
.opcional { font-weight: 400; color: var(--muted); font-size: .9em; }
input[type=text], input[type=password], input[type=search], select, textarea {
    width: 100%; font: inherit; color: var(--texto); background: var(--branco);
    border: 1px solid var(--borda); border-radius: 8px; padding: 10px 12px;
}
textarea { resize: vertical; min-height: 110px; }
input:focus, select:focus, textarea:focus { outline: 3px solid rgba(6,111,239,.25); border-color: var(--azul-claro); }
input[type=file] { width: 100%; padding: 14px; border: 2px dashed var(--borda); border-radius: 8px; background: var(--fundo); font: inherit; }
.ajuda { margin: 6px 0 0; font-size: .85rem; color: var(--muted); }
.contador { text-align: right; }
.lista-arquivos { list-style: none; margin: 8px 0 0; padding: 0; font-size: .9rem; }
.lista-arquivos li { padding: 4px 8px; background: var(--azul-fundo); border-radius: 6px; margin-bottom: 4px; }
.lista-arquivos li { display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.lista-arquivos li span { overflow-wrap: anywhere; }
.lista-arquivos li.erro { background: #FDECEC; color: var(--vermelho); }
.lista-arquivos li.info { background: none; color: var(--muted); font-size: .82rem; padding-left: 0; }
.remover-arquivo { flex-shrink: 0; font: inherit; font-size: .8rem; color: var(--vermelho); background: var(--branco); border: 1px solid #E8B4B4; border-radius: 5px; padding: 2px 8px; cursor: pointer; }
.remover-arquivo:hover { background: #FDECEC; }
.modal { width: min(560px, calc(100vw - 32px)); border: 0; border-top: 5px solid var(--azul); border-radius: 12px; padding: 24px; box-shadow: 0 20px 60px rgba(0, 9, 91, .35); color: var(--texto); }
.modal::backdrop { background: rgba(0, 9, 91, .55); }
.modal h2 { margin-bottom: .3em; }
.modal-acoes { margin-top: 18px; }
.modal-erro { color: var(--vermelho); font-weight: 600; margin: 10px 0 0; }
.modal-erro[hidden] { display: none; }
.desafio-bloco { margin-top: 14px; }
.desafio-status { margin: 8px 0 0; padding: 8px 12px; border-radius: 8px; background: #E8F5EC; color: #145524; font-size: .9rem; font-weight: 600; }
.desafio-status[hidden] { display: none; }
.btn-link-inline { font: inherit; font-weight: 400; background: none; border: 0; padding: 0 0 0 6px; color: var(--azul-claro); text-decoration: underline; cursor: pointer; }
.desafio-bloco[hidden] { display: none; }
.desafio-pergunta { margin: 0 0 10px; font-weight: 600; }
.desafio-opcoes { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.desafio-opcao { display: flex; align-items: center; gap: 10px; background: var(--branco); border: 1px solid var(--borda); border-radius: 8px; padding: 10px 12px; cursor: pointer; }
.desafio-opcao:hover { border-color: var(--azul-claro); }
.desafio-opcao:has(input:checked) { border-color: var(--azul); outline: 2px solid rgba(6,111,239,.25); }
.desafio-opcao input { margin: 0; accent-color: var(--azul); }
.desafio-letra { flex-shrink: 0; width: 24px; height: 24px; border-radius: 50%; background: var(--azul-fundo); color: var(--azul); font-weight: 700; font-size: .8rem; display: grid; place-items: center; }
.desafio-textos { display: flex; flex-direction: column; gap: 2px; }
.desafio-textos span + span { border-top: 1px dashed var(--borda); padding-top: 2px; }
.check-pequeno { font-size: .88rem; white-space: nowrap; }
.nowrap { white-space: nowrap; }
.campo-isca { position: absolute; left: -10000px; width: 1px; height: 1px; overflow: hidden; }
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 18px; }
.input-protocolo { font-family: ui-monospace, Consolas, monospace; font-size: 1.3rem !important; letter-spacing: 2px; text-transform: uppercase; text-align: center; }
.check { display: flex; align-items: center; gap: 8px; font-weight: 400 !important; color: var(--texto) !important; }

/* ---------- Botões ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; font: inherit; font-weight: 600; border-radius: 8px; padding: 10px 20px; border: 2px solid transparent; cursor: pointer; text-decoration: none; line-height: 1.2; }
.btn-primario { background: var(--azul); color: var(--branco); }
.btn-primario:hover { background: var(--azul-medio); }
.btn-secundario { background: var(--branco); color: var(--azul); border-color: var(--azul); }
.btn-secundario:hover { background: var(--azul-fundo); }
.btn-perigo { background: var(--branco); color: var(--vermelho); border-color: var(--vermelho); }
.btn-link { background: none; color: var(--azul-claro); padding-left: 8px; padding-right: 8px; }
.btn-grande { padding: 14px 30px; font-size: 1.05rem; }
.btn-pequeno { padding: 5px 10px; font-size: .85rem; border-width: 1px; }
.btn:disabled { opacity: .6; cursor: wait; }
.acoes { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-top: 8px; }
.acoes-rodape { margin-top: 18px; border-top: 1px solid var(--borda); padding-top: 12px; }

/* ---------- Alertas ---------- */
.alerta { padding: 12px 16px; border-radius: 8px; margin-bottom: 16px; border-left: 4px solid; font-size: .95rem; }
.alerta ul { margin: 6px 0 0; padding-left: 20px; }
.alerta-erro { background: #FDECEC; border-color: var(--vermelho); color: #8E1C1C; }
.alerta-sucesso { background: #E8F5EC; border-color: var(--verde); color: #145524; }
.alerta-info { background: var(--azul-fundo); border-color: var(--azul-claro); color: var(--azul); }
.alerta-aviso { background: #FFF6E5; border-color: #E59E00; color: #6B4500; }

/* ---------- Protocolo ---------- */
.protocolo-card { text-align: center; max-width: 640px; margin: 0 auto 20px; }
.icone-sucesso { width: 64px; height: 64px; margin: 0 auto 14px; border-radius: 50%; background: #E8F5EC; color: var(--verde); display: grid; place-items: center; font-size: 2rem; font-weight: 700; }
.protocolo-box { display: flex; align-items: center; justify-content: center; gap: 12px; flex-wrap: wrap; background: var(--azul-fundo); border: 2px dashed var(--azul-claro); border-radius: 12px; padding: 20px; margin: 10px 0 20px; }
.protocolo-box code { font-size: 2rem; font-weight: 700; color: var(--azul); letter-spacing: 3px; }
.protocolo-card .acoes { justify-content: center; }
.protocolo-card .alerta { text-align: left; }
.protocolo-titulo { font-family: ui-monospace, Consolas, monospace; letter-spacing: 2px; margin: 0; }

/* ---------- Detalhe / consulta ---------- */
.cabecalho-denuncia { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.status-grande .badge { font-size: .95rem; padding: 6px 14px; }
.dados { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 12px; margin: 0; }
.dados div { background: var(--fundo); border-radius: 8px; padding: 10px 12px; }
.dados dt { font-size: .78rem; color: var(--muted); text-transform: uppercase; letter-spacing: .4px; }
.dados dd { margin: 2px 0 0; font-weight: 600; }

.timeline { display: flex; flex-direction: column; gap: 12px; }
.msg { border: 1px solid var(--borda); border-radius: 10px; padding: 12px 16px; max-width: 88%; }
.msg-denunciante { background: var(--fundo); align-self: flex-start; }
.msg-empresa { background: var(--azul-fundo); border-color: #C5D8F7; align-self: flex-end; }
.msg-topo { display: flex; justify-content: space-between; gap: 16px; font-size: .85rem; margin-bottom: 6px; }
.msg-topo strong { color: var(--azul); }
.msg-topo span { color: var(--muted); }
.msg-texto { white-space: normal; word-wrap: break-word; overflow-wrap: anywhere; }
.msg-anexos { margin-top: 8px; font-size: .9rem; color: var(--muted); }
.texto-relato { background: var(--fundo); border-radius: 8px; padding: 14px 16px; overflow-wrap: anywhere; }

.badge { display: inline-block; padding: 3px 10px; border-radius: 999px; font-size: .8rem; font-weight: 600; white-space: nowrap; }
.status-nova { background: #E3ECFF; color: #0B3BA8; }
.status-em_analise { background: #FFF2D6; color: var(--amarelo); }
.status-aguardando { background: #F1E6FF; color: #5B2A9A; }
.status-concluida { background: #E2F4E7; color: var(--verde); }
.status-arquivada { background: #ECEFF3; color: #4C5563; }
.badge-alerta { background: var(--vermelho); color: #fff; }
.badge-neutro { background: var(--fundo); color: var(--muted); border: 1px solid var(--borda); }

/* ---------- Admin ---------- */
.titulo-pagina { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.titulo-pagina h1 { margin: 0; }
.resumo-status { display: grid; grid-template-columns: repeat(5, 1fr); gap: 12px; margin-bottom: 20px; }
.resumo-status a { background: var(--branco); border: 1px solid var(--borda); border-radius: var(--raio); padding: 14px; text-decoration: none; color: var(--texto); box-shadow: var(--sombra); }
.resumo-status a:hover, .resumo-status a.ativo { border-color: var(--azul-claro); outline: 2px solid rgba(6,111,239,.2); }
.resumo-status strong { display: block; font-size: 1.7rem; color: var(--azul); }
.resumo-status span { font-size: .85rem; color: var(--muted); }
.filtros { display: grid; grid-template-columns: 2fr 1fr 1fr 1fr 1fr auto; gap: 10px; align-items: end; }
.filtros .campo { margin: 0; }
.filtros label { font-size: .82rem; }

.tabela-wrap { overflow-x: auto; }
.tabela { width: 100%; border-collapse: collapse; font-size: .93rem; }
.tabela th { text-align: left; font-size: .78rem; text-transform: uppercase; letter-spacing: .4px; color: var(--muted); border-bottom: 2px solid var(--borda); padding: 10px; white-space: nowrap; }
.tabela td { border-bottom: 1px solid var(--borda); padding: 10px; vertical-align: middle; }
.tabela tr:hover td { background: #FAFBFD; }
.tabela .protocolo-link { font-family: ui-monospace, Consolas, monospace; font-weight: 700; color: var(--azul); text-decoration: none; letter-spacing: 1px; }
.tabela .inativo td { color: var(--muted); }
.vazio { text-align: center; color: var(--muted); padding: 30px !important; }
.paginacao { display: flex; gap: 6px; justify-content: center; margin-top: 16px; flex-wrap: wrap; }
.paginacao a, .paginacao span { padding: 6px 12px; border: 1px solid var(--borda); border-radius: 6px; text-decoration: none; background: var(--branco); }
.paginacao span { background: var(--azul); color: #fff; border-color: var(--azul); }

.grid-detalhe { display: grid; grid-template-columns: minmax(0, 2fr) minmax(0, 1fr); gap: 20px; align-items: start; }
.anexos-lista { display: grid; grid-template-columns: repeat(auto-fill, minmax(130px, 1fr)); gap: 10px; margin-top: 12px; }
.anexo { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 10px; border: 1px solid var(--borda); border-radius: 8px; background: var(--branco); text-decoration: none; color: var(--texto); font-size: .82rem; text-align: center; }
.anexo:hover { border-color: var(--azul-claro); }
.anexo img { width: 100%; height: 90px; object-fit: cover; border-radius: 4px; }
.anexo-icone { width: 100%; height: 90px; display: grid; place-items: center; background: var(--azul-fundo); color: var(--azul); border-radius: 4px; font-weight: 700; font-size: 1.1rem; }
.nota { border-left: 3px solid var(--azul-claro); padding: 6px 10px; margin-bottom: 10px; background: var(--fundo); border-radius: 0 6px 6px 0; font-size: .92rem; }
.nota small { display: block; color: var(--muted); }
.historico { list-style: none; padding: 0; margin: 0; font-size: .85rem; max-height: 320px; overflow-y: auto; }
.historico li { padding: 6px 0; border-bottom: 1px solid var(--borda); }
.historico small { color: var(--muted); }
.inline-form { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.inline-form input[type=text] { width: auto; flex: 1; min-width: 160px; padding: 6px 10px; }
.inline-form select { width: auto; padding: 7px 10px; }
.inline-form form { margin: 0; }
.espaco { height: 14px; }
hr { border: 0; border-top: 1px solid var(--borda); margin: 22px 0; }
.login-card { max-width: 420px; margin: 30px auto; }

/* ---------- Responsivo ---------- */
@media (max-width: 860px) {
    .grid-detalhe { grid-template-columns: 1fr; }
    .filtros { grid-template-columns: 1fr 1fr; }
    .resumo-status { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 640px) {
    h1 { font-size: 1.4rem; }
    .hero h1 { font-size: 1.6rem; }
    .acoes-grandes, .garantias, .grid-2, .desafio-opcoes { grid-template-columns: 1fr; }
    .card { padding: 18px; }
    .resumo-status { grid-template-columns: 1fr 1fr; }
    .filtros { grid-template-columns: 1fr; }
    .msg { max-width: 100%; }
    .protocolo-box code { font-size: 1.45rem; letter-spacing: 2px; }
}